Please read these Terms and Conditions carefully before registering an account or using any service offered by maxwin89. Your use of this platform constitutes your full acceptance of these terms.
Last updated: 1 January 2026 | Effective date: 1 January 2026
These highlights do not replace the full Terms below. They are provided as a courtesy summary to help Malaysian players understand the most important points quickly.
You must be at least 21 years of age to register and use maxwin89. Accounts found to belong to underage users will be suspended and all funds returned immediately.
Each player is permitted to hold one active account only. Duplicate accounts are prohibited and may result in forfeiture of all balances and permanent suspension.
All bonuses are subject to wagering requirements as stated at the time of the offer. VIP cashback rewards carry no wagering requirement and are credited as withdrawable balance.
Identity verification is mandatory before any withdrawal is processed. Players must submit valid government-issued identification. This protects all users and ensures regulatory compliance.
All transactions are processed in Malaysian Ringgit (MYR/RM) unless the player elects to use a supported cryptocurrency. Processing times and limits vary by payment method.
maxwin89 provides self-exclusion, deposit limit, and loss limit tools to all players. Use of these tools is encouraged. Gaming is for entertainment purposes only — players aged 21 and above only.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and maxwin89 ("the Company", "we", "us", "our"), operating the online gaming platform accessible at https://maxwin89.cam (the "Platform").
By accessing, registering on, or using the Platform in any capacity, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must cease use of the Platform immediately.
These Terms apply to all products and services offered through maxwin89, including but not limited to live casino games, slot games, sports betting, table games, jackpot games, and all promotional offers. Supplementary terms for specific products or promotions may be published separately and shall be read in conjunction with these Terms.
For the purposes of these Terms, the following definitions shall apply:
To register and maintain an Account on the Platform, you must meet all of the following eligibility criteria:
By registering an Account, you represent and warrant that all eligibility criteria listed above are satisfied. You accept full responsibility for ensuring your continued compliance with these criteria throughout the lifespan of your Account.
To create an Account, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and contact number. The Company reserves the right to reject any registration at its discretion without obligation to provide reasons.
Each player is permitted to hold one Account only. Registering or operating multiple Accounts — whether under the same or different personal details — is strictly prohibited and will result in permanent suspension of all associated Accounts and forfeiture of all balances therein.
The Company is required to verify the identity of all Players prior to processing withdrawals and in other circumstances as deemed necessary. KYC documentation may include:
Failure to provide satisfactory KYC documentation within the stipulated timeframe may result in the suspension of withdrawal requests or Account activity pending completion of verification.
You are solely responsible for maintaining the confidentiality of your Account login credentials. maxwin89 will not be liable for any loss arising from unauthorised access to your Account resulting from your failure to maintain adequate security. You must notify us immediately if you suspect unauthorised use of your Account.
maxwin89 currently supports the following deposit and withdrawal methods for Malaysian players:
The minimum deposit amount is RM30 per transaction. The maximum deposit amount varies by payment method and player tier. VIP members may be eligible for higher deposit limits — contact our support team for details.
Withdrawal requests are subject to KYC verification as outlined in Section 4.3. Once approved, withdrawals are processed within the following timeframes:
Withdrawals will only be processed to the same payment method used for the original deposit, unless otherwise approved by the Company's compliance team. The Company reserves the right to request additional verification documentation before processing any withdrawal request exceeding RM5,000.
All transactions on the Platform are subject to anti-money laundering (AML) monitoring. The Company reserves the right to delay or refuse any transaction that triggers an AML flag, pending investigation. Players are required to cooperate fully with any AML inquiry. Funds determined to be of illicit origin will be reported to the appropriate authorities.
All bonuses and promotional offers issued by maxwin89 are subject to specific terms published at the time of each offer. In the event of a conflict between the specific promotion terms and these general Terms, the specific promotion terms shall prevail in relation to that promotion.
Unless otherwise stated, bonus credits are subject to a wagering requirement before they may be withdrawn. The wagering requirement multiplier applicable to each bonus will be clearly stated in the promotion details. Players must wager the bonus amount by the stated multiplier within the validity period to satisfy the requirement.
VIP cashback rewards are credited as real-money, withdrawable balance with no wagering requirement. Cashback is calculated on net losses over the qualifying period and credited to the Account as specified in the VIP tier schedule. Cashback rates are determined by the Player's current VIP tier level.
A 2% deposit bonus, up to a maximum of MYR 688, is available on cryptocurrency deposits. This bonus is subject to a 10x wagering requirement calculated on the bonus amount. This promotion may be modified or withdrawn at any time at the Company's discretion with reasonable notice.
The Company reserves the right to void bonuses and associated Winnings where there is evidence of bonus abuse, including but not limited to: multiple Account registrations for the purpose of claiming bonuses, collusion, exploitation of software errors or glitches, or systematic wagering patterns designed to circumvent wagering requirements. Decisions made by the Company regarding bonus abuse are final.
All games and betting markets on the Platform are governed by game-specific rules published within each game interface or sports betting module. By placing a bet or spinning a game, you confirm that you have read and agree to the applicable game rules.
The following conduct is strictly prohibited on the Platform. Violation of any of the following may result in immediate Account suspension, forfeiture of balances, and legal action where appropriate:
maxwin89 is committed to promoting responsible gaming practices. We provide a range of tools to help Players manage their gaming activity and remain in control at all times. These tools are available in your Account settings and include:
If you believe your gambling may be causing harm, we strongly encourage you to use these tools and seek professional support. For more information, please visit our Responsible Gambling page.
All content on the Platform — including but not limited to software, text, graphics, logos, game interfaces, audio, and video — is the proprietary property of maxwin89 or its licensed providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for your personal, non-commercial gaming activities. You may not reproduce, distribute, modify, create derivative works of, or otherwise exploit any Platform content without prior written consent from the Company.
To the maximum extent permitted by applicable law, maxwin89 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
The Company's total aggregate liability to any Player in connection with any claim shall not exceed the amount deposited by that Player in the twelve (12) months preceding the claim.
maxwin89 reserves the right to suspend or permanently close any Account, with or without prior notice, in the following circumstances:
Upon termination, any withdrawable balance remaining in the Account — following deduction of bonus credits that have not met wagering requirements — will be returned to the Player via the original deposit method, subject to completion of KYC requirements.
maxwin89 reserves the right to amend these Terms at any time. Where changes are material, we will provide reasonable notice through the Platform or via the email address registered to your Account. Continued use of the Platform following notification of changes constitutes your acceptance of the revised Terms.
It is your responsibility to review these Terms periodically. The "Last updated" date at the top of this page reflects the most recent revision.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction under which maxwin89 holds its gaming licence. Any dispute arising from or in connection with these Terms that cannot be resolved amicably through our customer support process shall be submitted to the competent dispute resolution body designated under our licensing framework.
Players are encouraged to first contact our customer support team to resolve any dispute informally before escalating. Our team is available 24 hours a day, 7 days a week in English, Bahasa Melayu, and Chinese.
If you have any questions about these Terms and Conditions or any aspect of your Account, please contact our support team:
For general platform information, please visit our About Us page or review our FAQ section for answers to common questions.
If anything in these Terms is unclear, our 24/7 support team is ready to help — or browse the links below for more information.